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Privacy Policy

Privacy Policy

Last updated: July 2026

This policy explains what personal information Novo Fit (“we”, “us”) collects when you visit or shop at no-vo.shop, and how we use, store, and protect it. Novo Fit is operated by AnaGems Creations LLC, 206 Louisiana Blvd NE Ste A #7485, Albuquerque, NM 87113, US.

Information we collect

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  • Contact details you provide at checkout or sign-up: name, email, shipping address, phone number.
  • Order information: items purchased, payment confirmation (processed securely by our payment provider — we do not store full card numbers), and order history.
  • Technical information: IP address, browser type, and site usage data collected automatically to keep the store secure and improve performance.
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How we use your information

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  • To process and ship your orders, and to contact you about order status.
  • To respond to support requests sent via email or our contact page.
  • To send order-related emails, and marketing emails only if you’ve opted in — you can unsubscribe at any time.
  • To detect and prevent fraud and keep our store secure.
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How we protect your information

Payment details are processed directly by our payment processor over an encrypted connection; we never see or store your full card number. Account and order data is stored on secured servers with access limited to staff who need it to fulfill your order.

Sharing your information

We share the minimum information necessary with our shipping carriers (to deliver your order) and payment processor (to complete your transaction). We do not sell your personal information to third parties.

Your rights

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to what we’re required to keep for tax and accounting purposes) by emailing support@no-vo.shop.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser, though parts of the store (like checkout) may not work correctly without them.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top will always reflect the latest version.

Contact us

Questions about this policy? Email support@no-vo.shop.